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Frequently Asked Questions – FAQ

Blessed …. are those who understand these eternal truths, … for they will shine in heaven like stars for all eternity (St. Louis de Montfort LEW 153)

In this post, the Montfort Community of Priests, SMM explain why the Spiritual Media section was added to this website. It is the Queen of All Hearts’ desire that you make use of this material to help you grow in your own Spirituality, and therefore, are making these materials and tools available for free twenty four hours a day.

From time to time QoAH responds to questions from its members. The response may benefit others, so we have included a FAQ – Frequently Asked Questions section that may provide some insights for the members. We hope you make use of these resources.

Ad Jesum Per Mariam

(For Jesus Through Mary)

 

Frequently Asked Questions – FAQ

I am a new member, and I am also new to viewing websites. I receive your monthly emails, but I am unclear how to view the True Devotion video or obtain the book. Can you help?

Let’s review some navigation and basic site components.

Featured Media Section on Homepage of Website

Almost every month Queen of All Hearts issues an email to highlight the Featured Media of the Month, and sometimes Featured Articles. Navigate to the home page of the site using this link. Usually, the first image within the email, if you double click it, it will direct you to the same homepage.

Scroll down past the moving sliders and you’ll see a blue section. This expands upon the content in the email and describes the Featured Media. Feel free to read it. But for now, look immediately below the first blue section. You’ll normally see one or more images. Look for the image that you wish to view. When this was written, True Devotion Video was one of the Featured Media, but it changes normally monthly. Select the image that you wish. This month, it was the True Devotion Video. By double clicking (or selecting) that image, you’ll be directed to the (audio or ) video. The True Devotion Video can be found at this link.

The video is freely available 24X7 … as are all media and articles. We however, suggest you read the book in tandem with the video (read the recommendation below the video on the video page for more information). Take a look at the first sentence in the notes on the video page. You’ll see a link to Montfort Publications if you don’t already have the book. If for some reason you do not see it, here is the book link again.

Additional Important Links

Take a look at the 3 blue links that appear immediately below the Featured Media images. These three links will direct you to Spiritual Insights, Conference Audio and Video. You don’t have to wait for the media to be featured to view or listen to the Spiritual Media on the site. You can view or listen to them anytime. If you would, select the Link to Video link on the Homepage. Again, you’ll see the link immediately below the Featured Media images. If you can’t see it, here is the link.

Scroll down the page and you’ll see the images of the video available. If you select the other links (Spiritual Insights and Conference Audio) you’ll see different images on various topics. When you scroll down you’ll see the various video, including the True Devotion Video. Select the image to be directed to the video.

Wow, so much video and audio. How do I begin! There is no hard core sequence or rule on listening to the media. Take a look at the very bottom of any page. You’ll see some quick links. Look for the Spiritual Journey Recommendations. This page will suggest how to navigate (suggest a sequence for viewing/listening/reading) all the media. The Journey page link is also here.

The Queen: Featured Articles

To continue our navigation journey on the homepage:
Take a look by scrolling past the Featured Media images. You’ll see another blue section. This is The Queen: Featured Articles. It describes the Featured Articles. Immediately past this blue section are the images for the Featured Articles. Double click / select on any of the images, and you’ll be directed to the article.

Additional Links: The Queen

After the Images you’ll also see an additional two links. Link to The Queen: Articles and The Queen: Q&A. The Queen: Articles displays all the articles within the current publication (normally twelve new articles), and also previously published articles during the current and prior years. The Homepage normally displays the Featured Articles, and The Queen: Articles displays the full publication and prior articles.

The Queen: Q&A (Question and Answers) page displays questions submitted by Queen of All Hearts members. Normally, three questions are published each time The Queen is published.

Explore these two links when you have some time.

Additional Links and Menu Options

On the bottom of each page there are a set of Quick Links. Explore these links when you have a chance. Lastly, on the top of each page is a menu. There is a great deal of information on this site (such as Indulgences Available to Members, Prayers and much more). The menu is the main navigation tool for exploring the site, but for new members, QoAH suggests you focus on the links on the main page and the bottom of each page first before exploring the menu options.

Queen of All Hearts truly hopes this helps. If you have any other questions, or if you are not getting to the right page, feel free to drop a line and we’ll work through the issues.

Enjoy the media and articles!

Thank you for being a member of The Association of Mary, Queen of All Hearts!

Why is the Translate Feature NOT Working on My Microsoft Edge Browser?

In May 2020, the Translate Feature stopped working on the Microsoft Edge Browser. As far as we know, the Translate Feature is only not working on the older Microsoft Edge Browser.

Solution to Correct the Problem: If you download the most recent release of Microsoft Edge (Version 83.0.478.37 or later), the translation feature will become active. The issue does not occur in the latest Chrome or other browsers. Thank you!

Why Does a Message Pop-up Sometimes Appear in the Browser?

Sometimes, depending upon the device, a message will appear when an audio is played: Play on SoundCloud or in Browser? This message is generated by our streaming audio vendor SoundCloud. Most of the audio on our website is streamed from SoundCloud to enable a better playing and overall experience. While one is free to select SoundCloud or download their app, we do not recommend this for our members. If the message appears, always select Play in Browser. This way the audio will play through your device’s browser. If you do select to play on SoundCloud, when the audio concludes you will be directed to a non QoAH page or audio.

Therefore, we suggest: Always play in the browser if the message appears. Thank you!

Do I Need to Sign in to the QoAH Website?

We have noticed several people trying to sign into the Queen of All Hearts website using their email address or other information. The current site does not require a sign-in address. Currently, the website is open to all Queen of All Hearts’ members and to non-members. The site is freely available twenty-four hours a day. We hope all make use of these resources and the content aides everyone in their own Spiritual Journey.

Is There an Issue Playing Audio on an Android Phone?

As stated elsewhere, the audio files on the QoAH website are freely available and play on computers, tablets, laptops, iPads, iPhones, Android phones, smart TVs, and other smart devices. However, for the last few years, audio residing on SoundCloud (the vendor QoAH uses to store the majority of the streaming audio files), has had an issue when playing on an Android phone with the Chrome browser. Chrome is often the default browser on Android phones. This is not the case of Chrome on a computer. SoundCloud and Android phones use conflicting software.

The result is when the play button is selected, sometimes the audio pauses, then stops; most times it does nothing. The conflict has existed for at least three years, and does not appear this will be fixed shortly. Therefore, we recommend three solutions, in order of preference, to play audio on Android phones.

-1- Goto Google Play and download a secondary browser (Safari, FireFox, etc.) I use Firefox. The problem does not exist on these platforms/browsers. In doing so, always play and browse the QoAH pages using a non-chrome browser on an Android phone.
-2- If you do not wish to do #1: Play on the SoundCloud website. Select the name of the audio from what is displayed by holding down the name until a pop up appears. Copy the link address and paste it into another (Chrome) browser window. This will take you to SoundCloud and begin playing the audio in the browser. Please note, when it is concluded, SoundCloud will play another audio unrelated to QoAH.
-3- Install the SoundCloud app

Again, please note: The recommended solution is #1. The other solutions are listed incase one does not wish to implement the preferred solution.
This issue does not exist on Chrome playing on computers. And because Apple phones use the Safari browser in most cases, it also is not impacted.

Have Another Question?

Feel free to submit your additional questions on the periodic member communications emails. Thank you.

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